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Unbeatable Fast Interstate Courier Services
Dispatching goods with us is easy.
There are a couple of special things you need to do for bookings prior
to the driver arriving to collect your goods:
Once the booking process is completed, your order will come straight to us and we will
dispatch our driver to collect your goods from the pickup address you nominate,
according to the service you select, along with the date and time you nominate.
You do not need to contact us once the booking is confirmed, unless there is a change to the booking.
If so, please send us an email with your requirements.
Please note that additional charges may apply for any changes to your booking;
we will inform you by return email should this be the case.
You will receive a booking confirmation, payment receipt and tax invoice by email.
For Same Day Courier bookings, you have the option of printing an address label,
which you may attach to your goods. If you do not wish to use our label, you will
need to ensure the delivery address is clearly marked on your goods.
For all Road Express bookings, you will be required to print out on your own printer,
our consignment note/address label. There will be one page per item being sent and each
will have identical information, except for the item count, such as "1 of 4", "2 of 4", "3 of 4" etc.
You will notice that the paperwork displays a unique consignment note number.
The consignment note number appears on the form you have printed and is pertinent to Road Express bookings only.
This number is the one you will need to quote if you wish to use our track and trace service.
2. Carefully attach one consignment note/address label to each item you are dispatching
This is mandatory for all Road Express bookings.
You will notice the printed consignment note from the website is divided into 3 equal sections on an A4 size page.
At the first dotted line, cut the top third away and use this as your copy of the consignment note.
You have the option to ask the driver to sign it as proof that he has collected your goods.
You will now be left with 2 identical sections as per the below.
3. Be sure to CLEARLY hand write the delivery address, as well as the consignment note number
and the item count ('1 of 3, 2 of 3' etc) on your goods, before the driver collects them.
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