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About Us
Our Business
www.e-go.com.au is wholly owned by the Hunter Transport Group.
Established in 2007, www.e-go.com.au operates as a purely internet
based business. Based upon our business model, we have stripped out
or eliminated many of the indirect and infrastructure costs associated
with running a normal freight company. These include a call centre, a
sales department, a debt collection department, a bad debt provision
etc. This enables us to pass the savings onto you in the form of even
more competitive pricing. In exchange for essentially a self service
offering, you save a huge amount on your freight costs.
As a consequence, we are in a position to offer some of the least
expensive rates in the marketplace and at the same time provide the
most value for your dollar. It also means that small businesses and
private individuals now have access to the same sharp pricing that
have traditionally been exclusive to large businesses. This is what
our market research has been telling us the customers are wanting. We
service all areas of the marketplace, from private one off users, to
large corporates. We have over 30 000 registered members and move
many thousands of items across Australia every week. We specialise
in:
Of course, we still offer fantastic customer service. If you have a
specific question, please let us know, otherwise please have a look
over the website as you will find heaps of valuable information there,
plus the facility to source instant, obligation free quotes. Our aim
is to offer you as many different alternatives as possible in order to
reduce costs. We understand this is critical to our customers.
Our parent companies have been in business for 20 years, servicing the
corporate market in the areas of interstate and intrastate freight,
same day metropolitan couriers and taxi trucks, as well as third party
logistics. We offer an ontime delivery rate equal to the best
operators in the industry, or better.
Our Directors have over 60 years experience in the industry.
Our People
We will be the first to tell you that we are not perfect. We will make
mistakes and not all deliveries will run smoothly. This doesn't mean
we don't care. Our people are some of the most experienced and dynamic
in the industry. We attract drivers and staff who are passionate
about delivering value for their customers as well as themselves. We
love challenges and will rise to the occasion whenever possible.
We will always strive to exceed the expectations of our customers as
we value our relationships with them.
Our cornerstone values are flexibility, determination, persistance,
consistency, dependability and creativity.
Our Commitment
We are committed to offering the very highest level of delivery
service and customer service possible, and at the lowest possible
price. As a customer of www.e-go.com.au, we will conspire for your
success.
One of the characteristics of our website you will notice over time is
that we are constantly upgrading it and providing new features and
more value adding. This is because we are focused upon the constant
and never-ending improvement of our service and product offering. We
believe there is always something new we can offer our customers,
there is always a way to make things better. This attitude ensures we
are always perceived in the marketplace as fresh and innovative.
Our Vision
We see ourselves as the number #1 choice for customers of internet
based freight and couriers within Australia. We see our customers as
our #1 Priority and will do everything humanly possible to ensure they
feel satisfied, valued and significant. What is important to our
customers is important to us; therefore we trust your experiences with
us reinforce our bold claim.
We will never be the cheapest alternative in the marketplace however
we will always be the least expensive as we offer the most value.
Our Mission Statement
Our purpose is to provide flexible and value added
options for our customers and their delivery requirements at the
lowest possible rate. We seek out ongoing opportunities to
demonstrate our passion for our craft and to create win/win outcomes.
www.e-go.com.au
A Division of CLC Deliveries Pty Limited atf The Hunter Transport Trust ABN 30 232 056 320 PO Box 5365 Chullora NSW 2190 |
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